Attorney-Client Relationship

My approach with each personal injury client is to just be honest. That’s what clients want, honesty. Most clients have never been in an auto accident before, they don’t know the process nor what to expect. Whether we’re sitting down in person, on Zoom, or over the phone, I address each of their questions and explain how the process works, from beginning to end. We also follow up with a letter, explaining the whole process.

It’s not uncommon for people to be nervous when we’re first meeting after an auto accident. Sometimes, they’ll forget some of what we talked about. They’ll call me back, not a problem at all, and we go through any questions they may still have. It’s important in the attorney-client relationship that they know we’re going to be transparent and honest with them. What more can you ask for in any relationship?

In addition to answering their questions, we gather general information during an initial meeting:

• Name
• Address
• Email address
• Phone number
• How they were referred to us
• Date of the accident
• Injuries received
• Status of the vehicle
• Auto insurance information (client and other party’s)
• Copy of the driver’s license (client and other party’s)
• Pictures from the accident

But what I really want them to bring to this initial meeting, is the police report; either a police report, if it exists, or the card the police gave them to request the report. I also have my clients bring their declarations page of their auto insurance coverage, when possible. This explains who can drive the vehicle and which cars are covered. If there is any witness information, I have them bring that as well.

Personal Injury Attorney Value

Clients can have concerns over the affordability of hiring a personal injury attorney, but you can absolutely afford the very best in personal injury representation! Personal injury attorneys handle cases on a contingency fee basis. This means they don’t get paid if you don’t receive any money. You’re not going to pay a personal injury attorney out of your pocket. Anything you would pay would come out of a settlement or jury award, so they have the incentive to get you the most possible.

By hiring an experienced personal injury attorney, you are going to get better offers from the insurance company and often more money in your pocket. Oftentimes, after a case settles, when you have an attorney representing you, they will be able to negotiate with the doctors to reduce their fees and the amount you owe, especially if it’s a doctor that the attorney works with often. These savings are added to the portion of the settlement you keep. If you’re representing yourself, they don’t have to reduce their bills as much.

The Holland & Holland Difference

The accessibility of our attorneys sets us apart from the big firms. When you call our office, if I’m at my desk, one of our assistants, Mary, Helen, or Melissa, will take your call and get you through to me. They often are able to assist you directly. I’ve had many clients come to us after trying the TV and billboard firms, saying, “I’ve never spoken to my attorney. I don’t even know his name!”

With Holland & Holland, you’re dealing with us. You’re going to talk to me , my father and founding partner, or one of our assistants…we’re always accessible.

For more information on the Attorney-Client Relationship in a Personal Injury Case, a free initial consultation is your next best step. Get the information and legal answers you are seeking by calling (562) 600-0807 today.